Volunteer

Volunteers are the heart of the Flying Canoë Volant celebration!
Your enthusiastic support ensures that all visitors have an amazing experience full of joy and magic!

As a volunteer, you receive the following benefits:

signature red Flying Canoë Volant toque
snacks during your volunteer shift
returning volunteers get an advance opportunity to sign up for shifts
a certificate and/or letter of recognition, upon request
opportunity to meet new people
the chance to be a part of an incredible community that celebrates local history and everything great about a long winter’s night

Since we are an outdoor winter celebration,

we encourage all volunteers to wear appropriate winter gear and come prepared for cold northern winter conditions!

Please note: we will do our best to accommodate

your role preferences, but we cannot guarantee them. In addition, all volunteer roles, dates, and shift times are subject to change. If there are any changes, you will be notified as soon as possible.

Volunteer Applications are anticipated to open in late October - early November for the 2025 Festival. If you would like to be notified when they open, please sign up using this notification form

Questions? Email: benevolunteer@lacitefranco.ca

Volunteer Roles

Site Support Team

Volunteers on our Site Team will assist the Festival Site Crew by clearing trails and the site of trash, assisting with traffic flow in the event of an emergency, and relieving other volunteers in the Ravine who may need a break to warm up.

Fire Tenders

Fire Tenders are responsible for manning the many fires we have on the site. They keep the fire burning at a safe level throughout the evening, and they greet and speak with festival patrons as they stop to visit the bonfire.

Information Attendant

Info booth volunteers will answer general questions about the festival, help guests navigate the grounds, and promote programming throughout the festival. The info booths will also host our Child Safety Registration this year, and info booth volunteers will help parents register their children. This is a great role for people who want to volunteer in pairs or small groups.

Activities Attendant

A great role for youth volunteers, Activity Attendants will manage our "play spaces" including the kick sled field, our famous snow slide, and our indoor children's craft area. Volunteers in this role may rotate between indoor and outdoor activities during their shift.

Donations

This year marks the return of our Donations Team! Volunteers in this role will be equipped with Donations Signage and equipment and will engage with our patrons to encourage fundraising for our festival. This is a great role for people who want to volunteer in pairs or small groups. This is primarily an outdoor role, and volunteers will cover a lot of ground throughout the night as they interact with guests throughout the festival sites.

Hospitality Team

Do you have experience in hospitality and food service? In this role, you will join the CAFÉ bicyclette team and assist them with the Maple Taffy area, the Winter Patio, the concession stand, and help in the theatre during the cabaret. Volunteers in this role will be asked to work a minimum of two nights during the festival.

Festival Store

Volunteers in this role will ideally have retail/cash handling experience. You will work in our festival store, selling our merchandise and assisting festival goers with their purchases.

Cabaret

Ushers/Crowd Control - Volunteers will man the doors to the theatre, assist people into the room, and keep an accurate count of patrons in the theatre for fire and safety standards. This role lasts until midnight on Friday and Saturday and is not suitable for youth volunteers.

Volunteer Registration

These volunteers check in all the volunteers as they arrive for their shifts each night. They also answer any questions and make sure all the scheduled volunteers have arrived for their shifts.

Volunteer HQ Swag/Supplies

This role will hand out volunteer swag and supplies, specific to each role, as well as answer volunteer questions.

Volunteer Food Services

These volunteers will serve the buffet dinner to fellow volunteers and crew members, and keep the lounge area at Volunteer Headquarters clean throughout the evening.

Code of conduct

1. All volunteers shall make every effort to present the Festival in a positive way and shall not do anything to intentionally embarrass or harm the Festival and its affiliates.

2. There shall be no use/consumption of alcohol or illegal substances by any volunteer who is on duty on the Festival site, or by any underage volunteer. Abuse of this will result in immediate dismissal of the volunteer(s) from the Festival.

3. All volunteers shall treat other volunteers, performers, staff and the public with respect. If a problem arises, resolution should be deferred to the Volunteer Coordinator or Staff of the Festival.

4. I agree to honour my commitment to the shift(s) I am scheduled for and to fulfill the responsibilities required of a volunteer with the Flying Canoë Volant Festival to the best of my ability.

5. Photographers and videographers will be on site during the Festival. Please make it clear to them if you would not like to be photographed or recorded.

6. No volunteer shall use for their own advantage any property or monies belonging to the Festival. All volunteers must be honest and trustworthy.

7. I voluntarily and freely assume all risks of loss, damage, injury or death that I may sustain as a result of my participation in any Flying Canoë Volant activities. I release and discharge Centre Communautaire d’Edmonton, its employees and

volunteers from any claim or action I have in respect to my participation in any Flying Canoë Volant activities.

8. When volunteering with my child under the age of 15, I understand that I am entirely responsible for my child during the volunteer shift.

9. I agree to comply with and honour the Code of Conduct of the Flying Canoë Volant Festival as stated above.